Terms & Conditions

Designs

Our designs are based on our own creations, current trends (in colours, fonts, and layouts) and the requirements of our clients. We take great effort in designing products that are unique to our business and our clients, but we do acknowledge that given the nature of our industry and that we are here to service client needs (and desires) first, inspiration may be sought from other vendors in the space.

Unless otherwise agreed, we remain the owner of the design and do reserve the right to reproduce the designs as samples of our work if needed. However, we will only do this with the consent of our clients first and foremost.

We strongly recommend purchasing one of our sample packs in order to see first hand the colour and texture of the cardstock; colours can vary between what you see on a computer and the finished products due to the difference in screen resolutions and brightness. If you are uncertain of a colour, we are more than happy to provide photos of our paper samples on daylight in order to give you a second perspective.

Design Changes

As part of the design process, our clients are entitled to unlimited changes however once the final design has been signed of and sent to our printery, changes cannot be made.

Final sign off is when the client, via email, advises that they are happy with the final design and are ready to print.

Please note it is the responsibility of the client to ensure that all wording (event details, guest names and addresses) is correct and we strongly encourage clients to have several people look over the final design to ensure any errors are missed.  We will not be held responsible for errors found after final printing approval has been given. 

Website Designs 

We are are fortunate to be able to offer website design services as part of our services offering; in quoting for this service offering, you will be provided with our design and technical services to not only craft your website but also ensure it is operational on the world wide web. Our fee does not include any third party fees such as hosting fees or domain name subscription fees.

Quotes & Payment

All jobs are quoted on an individual basis and are unique to the clients needs alone; quotes are valid for 7 days from the date of quotation; if a quote expires it will need to be requoted with our printery before final invoicing can occur.

Design and production will not commence until payment had been received; we accept payment via bank transfer only. Our payment details are available on the issuing invoice.

Payment is expected within 7 days; all quotes are in provided in Australian Dollars.

Social Media

Unless otherwise agreed, we reserve the right to showcase our designs on social media on the provision core client information is concealed; client privacy of information if of the upmost importance and we will not share imagery that feature guest names or event information without prior consent.

Delivery

We use local couriers where possible to ensure that your parcel gets to your in the quickest and safest manner possible; as a result, we kindly ask that where ever possible, you provide a delivery address where your package can be signed for and tracked accordingly.

Delivery charges vary on the size of your item and the weight of your parcel and will be included as part of your initial quote.